Booking Policy

Booking Policy Procedure

Ensuring a Seamless Experience

Booking Policy : At our establishment, ensuring a seamless and satisfactory booking experience for all our guests is our top priority. Recognising the importance of clarity and transparency in making informed decisions about your reservation, we want to ensure that you are fully aware of our policies and guidelines before confirming your booking:

Securing Your Reservation

To secure your reservation and guarantee availability for your desired appointments, we require full payment in advance. This ensures a smooth and hassle-free booking process for both parties involved.

Modifications and Refunds

Understanding that plans may change, we are here to assist you to the best of our ability if you need to modify your appointment. However, please note that modifications are subject to availability and any applicable terms and conditions. Our refund policy is designed to provide clarity on the conditions for issuing refunds, including information on processing timeframes and any deductions for cancellation fees or other charges. We aim to process refunds promptly and efficiently to ensure customer satisfaction.

Maintaining Efficiency and Standards

To maintain efficiency and uphold our high standards of service, we kindly request all clients to adhere to designated appointment schedules. This ensures that each client receives the attention and care they deserve from our dedicated team of professionals.

Additional Policies

In addition,we may have additional policies regarding amenities, services, or client conduct. It is essential to familiarize yourself with these policies to ensure a pleasant and enjoyable experience during your visit.

Agreement and Assistance

By booking with us, you agree to abide by our policies and terms and conditions, which govern the contractual agreement between you and our establishment. These terms are put in place to protect the rights and interests of both parties involved. Should you require further clarification or assistance, please do not hesitate to contact our admin team. We are here to address any concerns and ensure that your booking experience with us is positive and satisfactory.

With our commitment to providing exceptional service and attention to detail, we look forward to welcoming you and making your experience with us memorable and enjoyable. Thank you for choosing our establishment for your booking needs.